Having Trouble with your UI Claim?

Here are our tips for how to get some help, compiled from our community's personal experiences:

1. Check with your state's Department of Labor (DOL).

If you have a question about your claim, first check their website and see if they have put out an announcement that relates to your question and also check the updates and Question and Answers sections if your DOL has those. Some DOL's also have social media accounts for timely updates on Facebook and Twitter. Some people have actually gotten claim questions answered that way. Lastly, you can absolutely call your state’s Department of Labor with your question.

2. Get Legal Help.

If you are not receiving benefits and you should be or you are having an issue with your claim and unable to solve it through the Department of Labor, see if there's a legal aid society in your area for free legal help.

https://www.lsc.gov/what-legal-aid/find-legal-aid

3. Call your Elected Representatives.

Call your elected representatives local offices and ask if they have a casework agent or constituent advocacy department that can help you receive your benefits.

Who Can You Call?

  • Your US Senators and Representative's Office (All info here: Handles.ExtendPUA.org)

  • Your Governor's Office

  • Your State Senators and Representatives

  • Your Local Representatives

4. Check Facebook for Community Help.

Join your state's unemployment or PUA group on Facebook. These groups are not official avenues for help, but other people who have been in your situation in your state might be able to help you with advice. Many of these are listed in the help doc at ExtendPUA.org/help.

If you have another tactic or advice that helped you deal with a claim issue, please let us know via email at info@extendpua.org so we can share that with others on this page.

Unfortunately, we are NOT able to answer specific individual claim questions as we are not lawyers, government officials, or case agents.

 

For other help, please check our assistance resource: ExtendPUA.org/help

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ExtendPUA.org is not a source of legal advice or counsel. All information contained on ExtendPUA.org is for educational purposes. ExtendPUA is a volunteer run organization. Where specific facts are referenced, every effort has been made to verify the accuracy and truthfulness of the information presented. Occasionally our information will become out of date because of the rapidly evolving nature of the movement. If you spot something out of place, please contact us at Info@ExtendPUA.org.